The eight quality management principles
Most companies will use this one as "Quality policy" (Quality policy), as part of the but it is not enough;Take the customer as the center of the premise is you have to understand "the real ideas and needs of customers".However, the ideas and needs of customers is not a contract can be summarized;Demand for some, the customer may even oneself all don't know in advance what you want.Like apple mobile phone out, before the consumer did not say what kind of phone, he/she needs until after it had been built, "wow, that is what I want!"